Privacy Policy
Effective Date: October 4, 2026
Journey Counseling Center is committed to protecting your privacy. This Privacy Policy explains what information may be collected through our website, how it may be used, and the choices available to you.
This Privacy Policy applies to information collected through this website. Protected health information (PHI) maintained by Journey Counseling Center in connection with healthcare services is governed by our Notice of Privacy Practices.
Information We Collect
Depending on how you use our website, we may collect information such as:
- Your name
- Email address
- Phone number
- Information you choose to provide when contacting us through links to our secure inquiry forms, email, or other methods available on our website
- Technical information that may be collected automatically, such as your IP address, browser type, device information, pages visited, referring website, and general website usage information
You are not required to provide personal information simply to browse our website.
How We Use Information
Information collected through this website may be used to:
- Respond to inquiries
- Help connect prospective clients with appropriate services
- Operate, maintain, and improve our website
- Analyze website performance and visitor engagement
- Maintain website functionality and security
- Prevent spam, fraud, or misuse of the website
- Comply with legal obligations
We do not sell your personal information.
Website Inquiries
If you contact us through a link on our website, we collect the information you choose to provide so we can respond to your inquiry.
Please do not submit confidential, sensitive, or clinical information through general website forms or email. Contacting Journey Counseling Center through this website does not establish a therapist-client relationship.
Cookies and Website Technologies
Our website may use cookies and similar technologies to support website functionality, improve user experience, analyze website traffic, and maintain website security.
Cookies and similar technologies may collect certain information about your device and use of the website. Most web browsers allow you to manage or disable cookies through your browser settings. Disabling cookies may affect certain website features or functionality.
Analytics
Journey Counseling Center may use website analytics tools, including Google Analytics, to better understand how visitors use our website and to improve website performance and user experience.
Analytics technologies may collect information such as pages visited, time spent on the website, browser type, device type, approximate geographic location, referring websites, and other information about website activity.
Third-Party Services
We use third-party service providers to support our website and business operations. These services may include website hosting, embedded Google Maps, website analytics, secure inquiry forms, spam prevention, and other website functionality.
These providers may collect or process information as necessary to provide their services and may have their own privacy practices and policies. Journey Counseling Center does not control the privacy practices of third-party websites or services.
Embedded Content
Certain pages on our website may include embedded content or services provided by third parties, such as Google Maps. When you interact with embedded content, the third-party provider may collect information about your device or interaction with that content in accordance with its own privacy practices.
Links to Other Websites
Our website may contain links to third-party websites, including social media platforms, for your convenience. Journey Counseling Center is not responsible for the privacy practices or content of websites we do not own or control. We encourage you to review the privacy policies of any external websites you visit.
Website Security
We take reasonable measures to protect information submitted through our website. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
For your privacy, please do not send confidential health information through general website forms, email, or other unsecured electronic communications.
Children’s Privacy
This website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under the age of 13 through this website.
Your Choices
You may choose not to provide personal information through this website. If you have questions about information you have submitted through our website or wish to inquire about your personal information, please contact us using the information below.
You may also control the use of cookies through your browser settings. Please note that disabling cookies may affect certain website functionality.
Changes to This Privacy Policy
Journey Counseling Center may update this Privacy Policy from time to time. Any revisions will become effective when the updated policy is posted on this website. The Effective Date at the top of this page reflects the most recent revision.
Contact Us
If you have questions about this Privacy Policy or our website privacy practices, please contact:
Journey Counseling Center
4771 2 Mile Road, Suite A
Bay City, MI 48706
Phone: (989) 778-2323
Email: [email protected]